Comments on: 10 Questions You Should Ask Your Web Designer to Get Tangible Results

By: Christine

Christine — Fri, 26 Oct 2012 04:16:39 +0000

Wow! This was extremely helpful. I am not a web designer. I’m an assistant to a small business owner. We are meeting with a web designer and now I have a checklist. Thank you.

By: Jeff

Jeff — Wed, 10 Nov 2010 14:52:59 +0000

Very nice, Naomi. Great set of questions. I especially like #9 as a being particularly revealing and hard to fake. I do think one would need to do a bit of digging on #5, though, as I would think every designer would quite naturally say, “of course.” One would likely have to follow-up with questions about how well the designer’s sites conform to Web conventions, what kind of usability best practices the designer is aware of, etc.

Thanks for sending me the link!

By: Naomi Niles

Naomi Niles — Thu, 04 Nov 2010 20:26:10 +0000

In reply to Patrick. Thanks, Patrick! So glad that you found it useful. That is my hope. I think we all owe it to our clients to be more accountable. Hopefully things like these will help us get there.

By: Patrick

Patrick — Thu, 04 Nov 2010 18:23:41 +0000

Thank-you so much for this checklist! I will be referring my clients to it for sure. I have become discouraged in the responses I get from clients and prospects when I ask them questions about how their web presence is contributing to their bottom line. 100% of them say they simply don’t know! They willingly paid a “designer” handsomely for what amounts to a flashy business card on line that is buried somewhere in cyberspace! Your checklist will help to open their eyes to the real purpose of website design and save them a whole bunch of opportunity cost too.

By: Kyle Clouse

Kyle Clouse — Wed, 27 Oct 2010 00:28:38 +0000

That is a comprehensive list. You get down to the minute details with it. Thanks for sharing.

By: Jaume Garcia

Jaume Garcia — Fri, 22 Oct 2010 23:19:46 +0000

Very interesting Naomi. I definetly will add steps to my work in the future.

I see the most of readers are web designers, not clients. I hope some of them will arrive to your post. For this reason I made the translation in spanish and italian. Let me know if is ok for you.

Thanks for this fantastic post!

By: Cynthia LaLuna

Cynthia LaLuna — Fri, 22 Oct 2010 21:01:56 +0000

In reply to Naomi Niles. No kidding. That's a whole offline discussion. :+\

By: Naomi Niles

Naomi Niles — Fri, 22 Oct 2010 20:52:36 +0000

In reply to Cynthia LaLuna. Thanks, Cynthia! Been nice reading your input on it too. These small discussions in here about where the responsibility of the designer is and where it isn't and some other discussion around the net has had me thinking hard these last few weeks.

By: Cynthia LaLuna

Cynthia LaLuna — Fri, 22 Oct 2010 20:47:23 +0000

Great article, Naomi (per usual), and a super checklist for designers, as well – so they can see if they are offering all the services they should be offering – or get clear on which ones they are not willing to offer.

Leading with this type of questioning can also help clients stay happy with the work long after that post-launch warm fuzzy wears off and the check has cleared.

By: Cynthia LaLuna

Cynthia LaLuna — Fri, 22 Oct 2010 20:45:44 +0000

In reply to Naomi Niles. Amen on content! The prettiest design in the world cannot overcome bad content.